SubsShield
Your revenue's guardian.

Recovery tips for Indian SaaS founders.

One practical email a month on involuntary churn, e-mandates, and retention. No fluff.

SubsShield
© 2026 SubsShield by Succeedo Global LLP. All rights reserved.

Automated payment recovery communications are delivered via our shared infrastructure under the service name “SubsShield”.

Early access is open for first 50 founding members — lock in lifetime launch pricing.Learn more
Auto mode ON

Failed payments, recovered.

Without lifting a finger.

Our automated WhatsApp and email recovery watches every subscription on Razorpay and Cashfree. You ship features. SubsShield chases the money.

Launching July 2026 - Early access open now

Trusted by 6+ founders on waitlist
Now onboarding for early launch
Revenue recovered · this monthLive
1,00,000+38.2%
vs last month · Razorpay
Saves42
WhatsApp open91%
Email open23%
Payment recovered
4,999 · 2 sec ago
1
WhatsApp delivered
91% open · 3.2× email
Email delivered
23% open · backup channel
Revenue recovered · this monthLive
1,00,000+38.2%
vs last month · Razorpay
Saves142
WhatsApp open91%
Email open38%
Payment recovered
4,999 · 2 sec ago
1
WhatsApp delivered
91% open · 2.4× email
Email delivered
38% open · backup channel
Revenue recovered · this monthLive
1,00,000+38.2%
vs last month · Razorpay
Saves142
WhatsApp open91%
Email open38%
Payment recovered
4,999 · 2 sec ago
1
WhatsApp delivered
91% open · 2.4× email
Email delivered
38% open · backup channel
Works with
Razorpay
Cashfree
UPI Autopay
eNACH
RBI e-mandate
Built for India
Razorpay
Cashfree
UPI AutoPay
Cards
RBI e-mandate
Built for India
Razorpay
Cashfree
UPI AutoPay
Cards
RBI e-mandate
The recovery line

Failed payments go in. Recovered revenue comes out.

Declined cards, broken mandates, failed UPI Autopay — every one runs through SubsShield and comes back out as revenue.

Failed paymentsRecovered
Card declined−₹4,999
4◆◆◆◆◆◆◆◆◆◆◆2475
ARJUN MEHTA
Mandate expired−₹12,499
5◆◆◆◆◆◆◆◆◆◆◆8391
PRIYA SHARMA
Gateway error−₹2,499
UPI@rajesh.upi
UPI AUTOPAY · eNACH
Without SubsShield
−₹0
lost · last month
VS
With SubsShield
+₹0
recovered · last month
The recovery line

Failed payments go in.
Recovered revenue comes out.

Declined cards, broken mandates, failed UPI Autopay — every one runs through SubsShield and comes back out as revenue you'd otherwise write off.

Card declined−₹4,999
4◆◆◆◆◆◆◆◆◆◆◆2475
Card holder
ARJUN MEHTA
Expires
09/27
Mandate expired−₹12,499
5◆◆◆◆◆◆◆◆◆◆◆8391
Card holder
PRIYA SHARMA
Expires
11/26
Gateway error−₹2,499
UPI@rajesh.upi
Rail
UPI AUTOPAY · eNACH
Failed paymentsRecovery flowRecovered
Without SubsShield
−₹0
lost · last month
VS
With SubsShield
+₹0
recovered · last month
See the transformation

Before SubsShield. After SubsShield.

Watch involuntary churn turn back into recovered MRR for our customer 'Lumia'.

Lumio
Recovery overview
Inactive
REVENUE LEAK DETECTED

₹4,85,000/mo is leaking — 1,240 failed payments this month.

Mandates are breaking and failed payments go unchased. Customers churn silently if no action is taken.

82% rescuable · ₹3,98,200
INSUFFICIENT FUNDS
₹1,87,400
412 soft
BAD REQUEST
₹1,21,200
248 hard
MANDATE REVOKED
₹1,08,600
312 mixed
GATEWAY ERROR
₹67,800
268 soft
Recovery funnel
This month's ₹4,85,000 at-risk pool.
5%
Recovery rate
₹4,62,000still unrecovered
₹0in recovery
₹23,000rescued MRR
Recovery powered by SubsShield

Recovery Dashboard

LLumio
REVENUE LEAK DETECTED · 19 MAY – 25 MAY, 2026

₹4,85,000/month is leaking right now — 1,240 failed payment events this week.

Mandates are breaking, reminders aren't going out, and recoverable revenue is decaying by the hour. Most customers will churn silently if no recovery action is taken.

82% STILL RESCUABLE TODAY · ₹3,98,200
INSUFFICIENT FUNDS
₹1,87,400
412 failures · soft
BAD REQUEST ERROR
₹1,21,200
248 failures · hard
MANDATE REVOKED / EXPIRED
₹1,08,600
312 failures · mixed
GATEWAY ERROR
₹67,800
268 failures · soft
Active subscriptions
2,940 active · ₹48,50,000/mo
CUSTOMER
PLAN
MRR
STATUS
Aarav Kapoor
aarav.kapoor@example.com
Studio Pro
Annual
1,999
At risk
Meera Sridharan
meera.sridharan@example.com
Growth
Monthly
1,499
At risk
Rohan Vohra
rohan.vohra@example.com
Team
Monthly · 4 seats
1,299
At risk
Showing 3 of 2,940 active subscriptionsView all 2,940
Failed payments — last 7 days
Live
CUSTOMER & TIME
OUTCOME
AMOUNT
Meera Sridharan · Growth
25 May, 07:02 · final attempt
Bad request error
UPI AUTOPAY
1,499
Aarav Kapoor · Studio Pro
25 May, 09:14 · attempt 2 of 4
Insufficient funds
1,999
Rohan Vohra · Team
24 May, 22:48 · attempt 1 of 4
Mandate revoked
1,299
Showing 3 of 187 failed eventsView all 187
Recovery funnel — monthly MRR at risk
Where this month's ₹4,85,000 of at-risk revenue currently sits.
5%
Recovery rate
Failed ₹4,62,000
4,62,000 still unrecovered0 in recovery23,000 rescued MRR
Recovery channels — not yet active
INACTIVE
WhatsApp
PRIMARY · BUSINESS API
not yet active
Email
TRANSACTIONAL · BRANDED
not yet active
Recovering payments…
tap “After SubsShield” to watch the recovery
Lumio
Recovery overview
Inactive
REVENUE LEAK DETECTED

₹4,85,000/mo is leaking — 1,240 failed payments this month.

Mandates are breaking and failed payments go unchased. Customers churn silently if no action is taken.

82% rescuable · ₹3,98,200
INSUFFICIENT FUNDS
₹1,87,400
412 soft
BAD REQUEST
₹1,21,200
248 hard
MANDATE REVOKED
₹1,08,600
312 mixed
GATEWAY ERROR
₹67,800
268 soft
Recovery funnel
This month's ₹4,85,000 at-risk pool.
5%
Recovery rate
₹4,62,000still unrecovered
₹0in recovery
₹23,000rescued MRR
Recovery powered by SubsShield

Recovery Dashboard

LLumio
REVENUE LEAK DETECTED · 19 MAY – 25 MAY, 2026

₹4,85,000/month is leaking right now — 1,240 failed payment events this week.

Mandates are breaking, reminders aren't going out, and recoverable revenue is decaying by the hour. Most customers will churn silently if no recovery action is taken.

82% STILL RESCUABLE TODAY · ₹3,98,200
INSUFFICIENT FUNDS
₹1,87,400
412 failures · soft
BAD REQUEST ERROR
₹1,21,200
248 failures · hard
MANDATE REVOKED / EXPIRED
₹1,08,600
312 failures · mixed
GATEWAY ERROR
₹67,800
268 failures · soft
Active subscriptions
2,940 active · ₹48,50,000/mo
CUSTOMER
PLAN
MRR
STATUS
Aarav Kapoor
aarav.kapoor@example.com
Studio Pro
Annual
1,999
At risk
Meera Sridharan
meera.sridharan@example.com
Growth
Monthly
1,499
At risk
Rohan Vohra
rohan.vohra@example.com
Team
Monthly · 4 seats
1,299
At risk
Showing 3 of 2,940 active subscriptionsView all 2,940
Failed payments — last 7 days
Live
CUSTOMER & TIME
OUTCOME
AMOUNT
Meera Sridharan · Growth
25 May, 07:02 · final attempt
Bad request error
UPI AUTOPAY
1,499
Aarav Kapoor · Studio Pro
25 May, 09:14 · attempt 2 of 4
Insufficient funds
1,999
Rohan Vohra · Team
24 May, 22:48 · attempt 1 of 4
Mandate revoked
1,299
Showing 3 of 187 failed eventsView all 187
Recovery funnel — monthly MRR at risk
Where this month's ₹4,85,000 of at-risk revenue currently sits.
5%
Recovery rate
Failed ₹4,62,000
4,62,000 still unrecovered0 in recovery23,000 rescued MRR
Recovery channels — not yet active
INACTIVE
WhatsApp
PRIMARY · BUSINESS API
not yet active
Email
TRANSACTIONAL · BRANDED
not yet active
Recovering payments…
tap “After SubsShield” to watch the recovery
Failed Payment Loss · Live

Watch what failed payments cost you.

Set your numbers. This is roughly what's slipping away — in real time.

Monthly revenue10 L
₹50K₹50 L
Payment failure rate8%
1%20%
Estimated revenue lost to failed payments in 2026
4,93,547.16
↑ ₹0.00 since you opened this page — and it never pauses
80,000a month
2,630a day
110an hour

Estimated from your MRR × failure rate. See exactly how much SubsShield recovers — with industry benchmarks and RBI ₹15,000 logic — in the full report.

Failed Payment Loss · Live

Watch what failed payments cost you.

Set your numbers. This is roughly what's slipping away — in real time.

Monthly revenue10 L
₹50K₹50 L
Payment failure rate8%
1%20%
Estimated revenue lost to failed payments in 2026
4,93,547.16
↑ ₹0.00 since you opened this page — and it never pauses
80,000a month
2,630a day
110an hour

Estimated from your MRR × failure rate. See exactly how much SubsShield recovers — with industry benchmarks and RBI ₹15,000 logic — in the full report.

Why it matters

Failed payments and regulatory friction are killing your MRR

Most Indian founders rely on their processor's basic retry logic that struggles with the complexities of RBI's e-mandate rules and diverse payment methods (like UPI and local wallets). Meanwhile, revenue disappears and customers who wanted to stay are locked out permanently.

Why it matters

Failed payments and regulatory friction are killing your MRR

Most Indian founders rely on their processor's basic retry logic that struggles with the complexities of RBI's e-mandate rules and diverse payment methods (like UPI and local wallets). Meanwhile, revenue disappears and customers who wanted to stay are locked out permanently.

5–28% of SaaS payments fail every month. Revenue silently walking out the door.

Growth is meaningless if revenue silently walks out the back door due to poor post-sales visibility.

ESG dashboard with monthly CO₂ metrics and bar chart showing emission trends.
ESG dashboard with monthly CO₂ metrics and bar chart showing emission trends.

5–28% of SaaS payments fail every month. Revenue silently walking out the door.

Growth is meaningless if revenue silently walks out the back door due to poor post-sales visibility.

ESG dashboard with monthly CO₂ metrics and bar chart showing emission trends.

20–40% of all SaaS churn is involuntary — caused by UPI server timeouts, mandate failures, and expired cards.

Source: ProfitWell & PayPro Global

20–40% of all SaaS churn is involuntary — caused by UPI server timeouts, mandate failures, and expired cards.

Source: ProfitWell & PayPro Global

5X higher cost to acquire a new customer than to retain an existing one.

Source: Indian SaaS Retention Study

5X higher cost to acquire a new customer than to retain an existing one.

Source: Indian SaaS Retention Study

Features

Everything you need to guard your revenue

Features

Everything you need to guard your revenue

Simple process

How SubsShield recovers your failed payments

Four steps to win back revenue lost to failed UPI Autopay, expiring cards, and bank-side declines on Razorpay & Cashfree. No code, no complexity.

2-minute setup No card required White-label on email
1
2
3
4

Connect Razorpay or Cashfree in 2 clicks

No API keys, no webhook wrangling. Official OAuth — read-only and secure — links your account and imports your active subscriptions in under 30 seconds.

1-click · 30 seconds
app.subsshield.com/connect
Authorising via OAuth
Verifying webhooks
Importing subscriptions

Read-only · revoke anytime · under 30s

We catch every failure, 24/7

Insufficient funds, expired cards, paused UPI mandates, bank downtime — we read the real reason behind each decline in real time and queue the right recovery at the right moment.

Automatic detection · 24/7

Failed payments

Live
Priya Sharma
Pro · monthly
₹1,499
Insufficient funds
Arjun Mehta
Growth · monthly
₹999
UPI mandate paused
Neha Kapoor
Starter · monthly
₹499
Card expired
Rohan Verma
Pro · annual
₹14,999
Bank downtime

Decoded in real time · recovery queued

We nudge on WhatsApp

A warm, human message from a verified business account — not a robotic alert. One tap to retry the mandate or update the card. This is where most of India actually responds.

Verified business · top open rates
White-labelled · your brand, your domain

We back it up with email

Sent from your domain in your voice — SubsShield stays invisible. Personal, human, never threatening. The kind of email people actually read and act on.

Average recovery rate 40%
Simple process

How SubsShield recovers your failed payments

Four steps to win back revenue lost to failed UPI Autopay, expiring cards, and bank-side declines on Razorpay & Cashfree. No code, no complexity.

2-minute setup No card required White-label on email
1
2
3
4

Connect Razorpay or Cashfree in 2 clicks

No API keys, no webhook wrangling. Official OAuth — read-only and secure — links your account and imports your active subscriptions in under 30 seconds.

1-click · 30 seconds
app.subsshield.com/connect
Authorising via OAuth
Verifying webhooks
Importing active subscriptions

Read-only access · revoke anytime · under 30s

We catch every failure, 24/7

Insufficient funds, expired cards, paused UPI mandates, bank downtime — we read the real reason behind each decline in real time and queue the right recovery at the right moment.

Automatic detection · 24/7

Failed payments

Live
Priya Sharma
Pro · monthly
₹1,499
Insufficient funds
Arjun Mehta
Growth · monthly
₹999
UPI mandate paused
Neha Kapoor
Starter · monthly
₹499
Card expired
Rohan Verma
Pro · annual
₹14,999
Bank downtime

Decoded in real time · recovery queued automatically

We nudge on WhatsApp

A warm, human message from a verified business account — not a robotic alert. One tap to retry the mandate or update the card. This is where most of India actually responds.

Verified business · top open rates
Lumia
SubsShield
🔒 Messages are end-to-end encrypted
Hi Shirley 👋 Your ₹1,499 payment didn't go through — most likely your bank being cautious. Your plan is still perfectly safe.now
Tap below and it's sorted in about 10 seconds. No app, no hassle.now
Update payment
Lumia · powered by SubsShield
White-labelled · your brand, your domain

We back it up with email

Sent from your domain in your voice — SubsShield stays invisible. Personal, human, never threatening. The kind of email people actually read and act on.

Average recovery rate 40%
Inbox
A
Priyanka @ Acme <priyanka@acme.com>
to Shirley
A quick heads-up (nothing scary)

Hi Shirley,

You know how banks sometimes get suspicious of perfectly normal charges, at perfectly normal times, for perfectly normal reasons? That just happened to you.

Your latest charge didn't go through. It's almost certainly temporary — the kind of thing that sorts itself out once your bank finishes its afternoon nap.

— Priyanka

P.S. Your account is completely fine. This is a heads-up, not a threat.

Sent by Acme · Unsubscribe · 12 MG Road, Bengaluru 560001
Why SubsShield

Take a closer look

Six ways SubsShield guards your MRR — tap through, or let it play.

Automated Recovery
On autopilot
2.4L
68% recovered
Recovered on autopilot
Last 30 days · across 162 failed payments, with zero manual chasing.
Payment failed · UPI AutoPay₹1,499
Retry on smart timing · +reminder24h
Escalation · update-card link72h
Recovered · stops once paid₹1,499
Smart retry timing
Retries when funds are likely there.
Zero manual chasing
Runs in the background, always.
Live
8.2LMRR
12% MoM
Live revenue, built in
MRR, churn and recovered revenue — updated in real time, no separate tool.
Recovered revenue · last 6 months
Churn 2.1%
Down 0.6% this month.
One dashboard
No extra tool to wire up.
Coming soon
30days ahead
Catch failures before they happen
Spot cards expiring within 30 days and nudge customers before the payment ever fails.
Expiring soon · nudges queued
Card •••• 429112d left
Card •••• 883021d left
Card •••• 118028d left
Update-card nudge
Sent automatically, ahead of time.
Fewer surprise churns
Stop failures before they start.
Automatic
38%
+₹999 / save
Win-back rate
Share of churned subscribers who re-subscribe after a targeted, automatic offer.
Churned
Pro plan lost
Offer sent
30% off · 3 mo
Re-subscribed
Welcome back
Re-subscribe rate38%
Targeted offers
The right incentive, per segment.
Auto-sequenced
Timed follow-ups, hands-free.
Benchmarked
41%
1.9× vs 22%
Trial-to-paid conversion
Two well-timed nudges move trial users to add a payment method before access ends.
Trial started1,000
Payment added640
Converted410
Mid-trial nudge
Value reminder at the midpoint.
Last-day nudge
A final prompt before access ends.
No-code setup
10min setup
White-glove onboarding
Works with the processor you already use
Plug in your gateway and start recovering — SubsShield handles the webhooks for you.
RRazorpay● Live
CCashfree● Live
SStripeSoon
+MoreRoadmap
Webhooks handled
We process the events for you.
Fits your stack
No migration, no rebuild.
Why SubsShield

Everything you need to stop revenue slipping away

Six ways SubsShield guards your MRR — automatically, in the background, from the day you switch it on.

Automated Recovery

Recover failed payments on autopilot

When a payment fails, SubsShield retries on smart timing and follows up automatically — until it’s recovered. Zero manual chasing.

Analytics

Revenue metrics, built in

MRR, churn and recovered revenue at a glance — no separate analytics tool.

Pre-dunningComing soon

Catch failures before they happen

Spot cards expiring within 30 days and nudge customers before the payment ever fails.

Win-back

Bring churned subscribers back

Send targeted offers to win back expired subscriptions — automatically.

Trial Conversion

Turn more trials into customers

Two well-timed nudges move trial users to add a payment method before access ends.

Integrations

Works with the processor you already use

Razorpay and Cashfree supported at launch — plug in and start recovering in under 10 minutes, with no code changes.

RRazorpay● Live
CCashfree● Live
SStripeSoon
+MoreRoadmap
Razorpay & Cashfree live · Stripe & more coming soon

Up and running in under 10 minutes. Free until you see results.

Why SubsShield

Everything you need to stop revenue slipping away

Six ways SubsShield guards your MRR — automatically, in the background, from the day you switch it on.

Automated Recovery

Recover failed payments on autopilot

When a payment fails, SubsShield retries on smart timing and follows up automatically — until it’s recovered. Zero manual chasing.

Analytics

Revenue metrics, built in

MRR, churn and recovered revenue at a glance — no separate analytics tool.

Pre-dunningComing soon

Catch failures before they happen

Spot cards expiring within 30 days and nudge customers before the payment ever fails.

Win-back

Bring churned subscribers back

Send targeted offers to win back expired subscriptions — automatically.

Trial Conversion

Turn more trials into customers

Two well-timed nudges move trial users to add a payment method before access ends.

Integrations

Works with the processor you already use

Razorpay and Cashfree supported at launch — plug in and start recovering in under 10 minutes, with no code changes.

RRazorpay● Live
CCashfree● Live
SStripeSoon
+MoreRoadmap
Razorpay & Cashfree live · Stripe & more coming soon

Up and running in under 10 minutes. Free until you see results.

Why SubsShield

Everything you need to stop revenue slipping away

Six ways SubsShield guards your MRR — automatically, in the background, from the day you switch it on.

Automated Recovery

Recover failed payments on autopilot

When a payment fails, SubsShield retries on smart timing and follows up automatically — until it’s recovered. Zero manual chasing.

Analytics

Revenue metrics, built in

MRR, churn and recovered revenue at a glance — no separate analytics tool.

Pre-dunningComing soon

Catch failures before they happen

Spot cards expiring within 30 days and nudge customers before the payment ever fails.

Win-back

Bring churned subscribers back

Send targeted offers to win back expired subscriptions — automatically.

Trial Conversion

Turn more trials into customers

Two well-timed nudges move trial users to add a payment method before access ends.

Integrations

Works with the processor you already use

Razorpay and Cashfree supported at launch — plug in and start recovering in under 10 minutes, with no code changes.

RRazorpay● Live
CCashfree● Live
SStripeSoon
+MoreRoadmap
Razorpay & Cashfree live · Stripe & more coming soon

Up and running in under 10 minutes. Free until you see results.

Now onboarding the Founding 50

See the message that recovers the payment

This is the WhatsApp your customers get when a payment fails. Enter your number, press play, and watch the whole recovery run on the phone — failed payment, retry, confirmation.

Watch it happen
Same tone, timing, and template SubsShield sends on your behalf. It plays on screen — nothing reaches your phone.
+91
This plays the demo on screen — no WhatsApp is sent. We'll save your number to invite you to early access.
Messages are end-to-end encrypted
👇 Enter your number to watch it work
Whastapp demo
Founding offer · First 50 customers

First 50 customers lock founding pricing for life.

We're hand-onboarding our first 50 SaaS teams before public launch. Join now and your price never goes up — even as the product grows.

Save 30%
Founding rate
₹15,000+public price after launch
2,449/ month
Billed ₹29,388/year — save ₹12,600 (≈3 months free)
Locked for as long as you stay — you save ₹12,551/mo vs public pricing.
14 days free. Your first recoveries can land before you pay anything — and we'll extend the trial if you need more time.
Founding seats claimed6 / 50

Lifetime price-lock.

Your founding rate never increases. Public pricing climbs to ₹15,000+; you stay at ₹2,449.

Free Leak Audit.

We'll show you exactly how much you're losing to failed payments before you pay anything.

Founder Slack + roadmap vote.

A direct line to the founder, not a ticket queue. Help decide what we build next.

White-glove onboarding.

We set up your recovery flows with you. Live on Razorpay or Cashfree in under a day.

You'll hear back from the founder personally — usually within a day

Founding offer · First 50 customers

First 50 customers lock founding pricing for life.

We're hand-onboarding our first 50 SaaS teams before public launch. Join now and your price never goes up — even as the product grows.

Save 30%
Founding rate
₹15,000+public price after launch
2,449/ month
Billed ₹29,388/year — save ₹12,600 (≈3 months free)
Locked for as long as you stay — you save ₹12,551/mo vs public pricing.
14 days free. Your first recoveries can land before you pay anything — and we'll extend the trial if you need more time.
Founding seats claimed6 / 50

Lifetime price-lock.

Your founding rate never increases. Public pricing climbs to ₹15,000+; you stay at ₹2,449.

Free Leak Audit.

We'll show you exactly how much you're losing to failed payments before you pay anything.

Founder Slack + roadmap vote.

A direct line to the founder, not a ticket queue. Help decide what we build next.

White-glove onboarding.

We set up your recovery flows with you. Live on Razorpay or Cashfree in under a day.

You'll hear back from the founder personally — usually within a day

You're not alone

Indian SaaS founders like you are dealing with this

UPI AutoPay, RBI e-mandates, card declines — the failed payment problem is uniquely brutal in India.

You're not alone

Indian SaaS founders like you are dealing with this

UPI AutoPay, RBI e-mandates, card declines — the failed payment problem is uniquely brutal in India.

Goutham Jay
Goutham Jay
@gouthamjay8·Follow
Start a SaaS they said, money every month they said 🥰 "card expired", "insufficient funds", "card declined" How are you recovering failed payments on stripe?
Dashboard
2:51 AM · Feb 7, 2026

Read 9 replies
r/SaaSu/Moist-Perspective-60 · 4d ago
SaaS founders are quietly leaving money inside Razorpay
Started looking closely at our billing exports. What surprised me wasn’t churn — it was recoverable revenue. Unpaid invoices, failed UPI debits, halted mandates that never retried.
r/indiabusinessu/MRR_tracker · 12d ago
RBI AFA threshold changes wrecked our AutoPay success rate overnight
August 2025 NPCI data had UPI AutoPay debit failure rates at 55–90% for some categories. No one warned us. Our renewal rate tanked with no system to recover.
r/indiasaasu/BuildingInPublicIN · 3d ago
₹90k sitting in “Failed” on my Razorpay dashboard — anyone else?
Month 8 of our SaaS. The number that shocked me wasn’t churn — it was ₹90k in failed UPI AutoPay debits. No retry, no alert to the customer.
backed by the numbers
55–90%
UPI AutoPay debit failure rate, NPCI August 2025
20–40%
Of all SaaS churn is involuntary — not the customer leaving
Higher cost to acquire vs retain a subscriber
No fine print

Frequently asked questions

Dunning is how you recover failed payments. When a card is declined or a mandate lapses, SubsShield automatically nudges the customer — WhatsApp first, then email — to fix it, so a technical hiccup doesn’t quietly become lost revenue (involuntary churn).

The gateway retries automatically for a few attempts. On Razorpay, after four failed tries the subscription is marked “halted” and stops charging until the customer acts. SubsShield works that whole window — a WhatsApp within minutes of the first failure, then a paced sequence over about two weeks — to bring them back before it’s too late.

The first WhatsApp goes out within about five minutes of the failure — usually well before the gateway’s own email — and on a channel people actually open.

Yes. Most B2C subscriptions in India run on UPI AutoPay, and plenty of failures come from a lapsed e-mandate rather than a card — the mandate expires, the bank rejects the debit, or AutoPay gets revoked. SubsShield recovers all of them and matches the message to the real cause: a card needs updating, an e-mandate needs re-authorising under RBI rules. Naming the right reason is what turns a confused customer into a paying one.

Connect Razorpay or Cashfree with a secure authorisation — no code changes for payment recovery. SubsShield listens for payment-failure events and runs the whole recovery sequence automatically, so you’re live in minutes. The cancel-save flow — offering a pause or discount the moment someone clicks cancel — needs one small snippet in your app, quick to add whenever you’re ready.

It’s built to avoid that. Every message names your brand and the exact amount up front, sends only between 9am–9pm IST, is capped per failure (and never more than a couple of SubsShield messages a day to one person), and always sends a clean confirmation once they’ve paid. Opt-outs are honoured permanently.

No. SubsShield is a flat subscription, not a revenue share — you keep 100% of every payment you recover. It’s ₹2,449/month billed annually, around 30% cheaper than paying month-to-month.

See all questions
Book a call

Map where your revenue leaks.Let's plug it.

Pick a time that works for you. In 30 minutes we'll find where your subscription payments are failing, the recovery plan they need, and whether SubsShield is the right fit.

The Call
Revenue Leak Review

A focused session for founders with live subscriptions on Razorpay, Cashfree, or UPI AutoPay who are losing MRR to failed payments and broken e-mandates.

Duration
30 minutes
Format
Google Meet
Type
Strategy Call
What to expect
Live audit of your failed payments — UPI AutoPay, RBI e-mandates, card declines
A recovery plan mapped in front of you: what to chase, in what sequence
Fit check for your gateway, plan structure, and current stack
An honest read on whether SubsShield is the right partner — no pitch
Select a time
Choose a slot · India Standard Time (IST)
8 of 8 slots open today

Free. No obligation. Best for founders with active subscription revenue on Razorpay/Cashfree.

Book a call

Map where your revenue leaks.Let's plug it.

Pick a time that works for you. In 30 minutes we'll find where your subscription payments are failing, the recovery plan they need, and whether SubsShield is the right fit.

The Call
Revenue Leak Review

A focused session for founders with live subscriptions on Razorpay, Cashfree, or UPI AutoPay who are losing MRR to failed payments and broken e-mandates.

Duration
30 minutes
Format
Google Meet
Type
Strategy Call
What to expect
Live audit of your failed payments — UPI AutoPay, RBI e-mandates, card declines
A recovery plan mapped in front of you: what to chase, in what sequence
Fit check for your gateway, plan structure, and current stack
An honest read on whether SubsShield is the right partner — no pitch
Select a time
Choose a slot · India Standard Time (IST)
8 of 8 slots open today

Free. No obligation. Best for founders with active subscription revenue on Razorpay/Cashfree.

Book a call

Map where your revenue leaks.Let's plug it.

Pick a time that works for you. In 30 minutes we'll find where your subscription payments are failing, the recovery plan they need, and whether SubsShield is the right fit.

The Call
Revenue Leak Review

A focused session for founders with live subscriptions on Razorpay, Cashfree, or UPI AutoPay who are losing MRR to failed payments and broken e-mandates.

Duration
30 minutes
Format
Google Meet
Type
Strategy Call
What to expect
Live audit of your failed payments — UPI AutoPay, RBI e-mandates, card declines
A recovery plan mapped in front of you: what to chase, in what sequence
Fit check for your gateway, plan structure, and current stack
An honest read on whether SubsShield is the right partner — no pitch
Select a time
Choose a slot · India Standard Time (IST)
8 of 8 slots open today

Free. No obligation. Best for founders with active subscription revenue on Razorpay/Cashfree.

SubsShield
Your revenue's guardian.

Recovery tips for Indian SaaS founders.

One practical email a month on involuntary churn, e-mandates, and retention. No fluff.

SubsShield
© 2026 SubsShield by Succeedo Global LLP. All rights reserved.

Automated payment recovery communications are delivered via our shared infrastructure under the service name “SubsShield”.

SubsShield
Your revenue's guardian.

Recovery tips for Indian SaaS founders.

One practical email a month on involuntary churn, e-mandates, and retention. No fluff.

SubsShield
© 2026 SubsShield by Succeedo Global LLP. All rights reserved.

Automated payment recovery communications are delivered via our shared infrastructure under the service name “SubsShield”.